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FESTIVAL FAQs

HOW DO I PURCHASE TICKETS?

Head over to our ticket Chope shop, select the event you’re interested in, and click the ‘BUY TICKET’ button. Grab your ticket in advance to save some dough for extra goodies at the festival. You’ll thank us later.

During Festival week, Day Passes are also available in person at the UFF Box Office on Jalan Raya Sanggingan in Ubud, Bali (View in Google Maps).


WHAT IS A 1-DAY FESTIVAL PASS?

If you’re short on time and only staying in Ubud for one day, our 1-Day Pass is perfect for your chosen day. Visit our ticket shop, pick the day, and secure your ticket.


IS THERE A 3-DAY FESTIVAL PASS?

This year, we don’t offer a three-day Festival Pass. However, with so much deliciousness to explore, it’s hard to cover everything in just one day. You can easily purchase Day Passes for Friday, Saturday and Sunday in a single transaction on our ticket page. That way, you can keep coming back for more!


ARE THERE ANY FREE EVENTS?

Most of our in-person festival events require tickets and aren’t free. With a Daily Pass, you can enjoy a wide range of delectable sessions over three days, including Teater Kuliner, Food for Thought discussions, nightly film screenings, and more.

We do have a few free activities, like the Donut Party at Titik Dua, featuring a screening of the movie Donut King, sponsored by the U.S. Embassy Jakarta. Learn more about the event and register for free.


DO I NEED AN EXTRA TICKET FOR SPECIAL EVENTS?

For our Special Events, Masterclasses and Food Tours you’ll need an additional ticket. These sessions and events are in high demand, so book your ticket in advance. Check the program for details, timings, and get your ticket here.


I HAVEN’T RECEIVED MY TICKET CONFIRMATION EMAIL; WHAT SHOULD I DO?

Our purchase confirmations are sent via email from our ticket partner, Chope. If you can’t find them in your inbox, check your junk mail in case they got misplaced. If you still can’t locate them, contact our service team at ticket@ubudfoodfestival.com.


WHERE DO I PICK UP MY WRISTBAND?

As a Daily Pass holder, you can collect your wristband at the Festival Box Office. Visit the Box Office at Jalan Raya Sanggingan in Ubud, Bali (View in Google Maps). Don’t forget to bring identification and proof of purchase.

For our Special Events, Masterclasses and Food Tours, and other ticketed events outside the Festival Hub, simply present your purchase confirmation with the QR code (printed or on your device). No need to collect additional tickets from the Festival Box Office.


WHEN CAN I PICK UP MY WRISTBAND?

You can exchange your Festival Day Passes for a festival wristband during the week at the Festival Box Office on Jalan Raya Sanggingan in Ubud, Bali (View in Google Maps).


HOW CAN I PAY AT THE FESTIVAL VENUE?

For Festival Day Passes, food, beverages, crafts, and merchandise, you have multiple payment options available. You can pay with cash or use credit cards, as well as debit cards from local banks. Moreover, most vendors are also equipped to accept electronic payment methods such as QRIS or EDC. Just make sure to check with each vendor to know which payment methods they accept.


DO CHILDREN NEED A FESTIVAL PASS?

Children under twelve can join the festival venue without a Pass if accompanied by an adult. However, children six and older require their own Festival Pass ticket.


CAN CHILDREN ATTEND SPECIAL EVENTS?

We kindly ask that you refrain from bringing kids to our Masterclass sessions. Generally, children are not allowed to partake in food or drinks offered at the events and may not have access to licensed venues.


ANY MORE QUESTIONS?

We don’t want to leave you hungry for information to make your perfect 3-day festival weekend. Let us know what else you need clarification on via email at ticket@ubudfoodfestival.com¬†or WhatsApp.